Terms of Service

Please read these Terms of Service carefully before using the TheTaxpert platform. By creating an account or using our services, you agree to be bound by these terms.

1. About TheTaxpert

TheTaxpert is a compliance management platform that connects individuals and businesses with qualified tax and compliance professionals. TheTaxpert itself is not a regulated accounting firm, law firm, or tax advisory firm. Services are delivered by independent qualified professionals engaged through the platform.

2. Eligibility

To use TheTaxpert, you must:

• Be at least 18 years of age
• Have a valid PAN number (for Indian resident users)
• Provide accurate and complete registration information
• Not be prohibited from using the platform under applicable law

3. Account Registration and Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are responsible for all activity that occurs under your account
• We reserve the right to suspend or terminate accounts that violate these terms

4. Services

TheTaxpert provides access to compliance and tax filing services including, but not limited to, income tax filing, GST filings, TDS compliance, ROC filings, company registration, and bookkeeping. Service availability and scope may change from time to time. Specific deliverables for each service are confirmed upon engagement.

5. Your Obligations

You agree to:

• Provide accurate, complete, and up-to-date information and documents
• Not upload documents belonging to third parties without authorization
• Not use the platform for any unlawful purpose or to evade tax obligations
• Respond promptly to requests for additional information from our team
• Review and verify all completed filings before final submission
• Not share your account credentials with third parties

6. Fees and Payment

• Service fees are communicated before engagement and confirmed in writing
• Fees must be paid before or as agreed at the time of service initiation
• Government fees, filing charges, and statutory levies are charged separately
• Indicative prices displayed on the platform are starting prices and may vary based on complexity

7. Intellectual Property

All content, software, designs, and materials on the TheTaxpert platform are owned by TheTaxpert and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• TheTaxpert is not liable for decisions made by tax authorities based on filed returns
• We are not liable for losses arising from inaccurate information provided by you
• Our aggregate liability in any case shall not exceed the fees paid by you for the specific service in question
• We are not liable for delays caused by government portals, system outages, or regulatory changes

9. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind. We do not warrant that the platform will be error-free, uninterrupted, or free from security vulnerabilities. Tax laws are subject to change, and we cannot guarantee outcomes in any specific case.

10. Termination

Either party may terminate the service relationship with reasonable notice. Upon termination, you retain access to your uploaded documents and completed filing records. Fees for work already completed are non-refundable.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.

12. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms. We will notify registered users of material changes.

13. Contact

For questions about these terms, contact us at info@thetaxpert.com.